View Cart | CheckoutShipping & Policies
Flowers are not shipped arranged. They are carefully and individually packed to assure they arrive in perfect condition. All orders include care and handling instructions and a personal greeting.
Shipping Information
Shipping Charges have been made to accommodate current costs.
Island Tropicals will always ship your flowers and gifts using "UPS" or "FedEx" to ensure delivery the fastest way possible. We will always do our best to make sure your flowers and gifts arrive as close to your requested date of arrival as possible. All orders are subject to a minimum shipping charge.
- Once an order is received, the earliest it can be shipped is the next day. ORDERS WILL NOT BE SHIPPED THE SAME DAY WE RECEIVE THEM. If you request your order to be sent as soon as possible, ASAP, we will schedule your shipment for the best date to assure it arrives in "Perfect Condition". Your order will always be scheduled to arrive as close to your "Preferred Date of Arrival" as possible.
- Shipping from Hilo, Hawaii: Flowers and gifts are shipped direct to you from the "Big Island of Hawaii". Allow 2 to 3 Business Days from the "DATE SHIPPED" for arrival. Example: Flowers shipped Monday would arrive on the East Coast no later than Thursday. We will always ship the most expedient way using "UPS" or " FedEx" in order to have your flowers and gifts delivered on time. For further details, contact "UPS" 800-742-5677 www.ups.com or "FedEx" at 800-463-3339 www.fedex.com or call us at 800-367-5155 if you need additional help. Island Tropicals reserves the right to choose the carrier. We strongly recommend someone be present during normal delivery times to accept the package otherwise it will be left at the door.
Alaska/Canada Shipping
Alaska: There is an additional charge of $14.00
Canada: There is an additional charge of $25.00
Penalties
You will be charged an additional fee of $10.00 for all incorrect or incomplete addresses. "It's what they charge us!" PLEASE make sure you give us the correct information. Please arrange for someone to be home to accept deliveries otherwise the flowers or gifts will be left at the front door. We do not ship to P.O. Boxes, APO's, FPO's Hotels, Hospitals or ships. Call for details.
General Information
Flower production changes with the season and it will sometimes be necessary to make substitutions. Should this occur, you will always receive flowers of equal or greater value. Because of this, flowers are not always exactly as pictured. Tropical foliage is always included in your order.
We ask our customers to order early, especially at holidays. "The earlier we receive your order, the better we can serve you." Remember, each order is picked, packed, and shipped just for you.
100% GUARANTEED TO ARRIVE IN PERFECT CONDITION!
IslandTropicals.com respects the importance of each order and promises to professionally handle each order as it was our own. We guarantee that all the flowers, plants and leis we ship are of the highest quality and freshness or your money back. If for any reason you are not satisfied with our products or service, please call us and we will replace your order or refund your money with no questions asked. We also offer you a price protection guarantee!
Privacy Policy
IslandTropicals.com respects and is fully committed to preserve your privacy. Respect for your privacy is very important to IslandTropicals We will keep all information that you provide us "confidential". We will not sell or divulge any information to any outside or 3rd party. That's another promise we make to you!
