Shipping & Policies

Shipping Information

Island Tropicals will always ship your flowers and gifts using "UPS" or "FedEx" to ensure delivery the fastest way possible. We will always do our best to make sure your flowers and gifts arrive as close to your requested date of arrival as possible. All orders are subject to a minimum shipping charge.

 

Upgraded service is an extra cost option.  Standard Overnight Service is one day quicker than 2nd Day Service and delivered in the afternoon ($10).  Priority Service is delivered in the morning and includes Saturday delivery ($15.50).  FedEx requires one additional day for all zip codes designated as "rural deliveries".  Call 1-800-GO-FEDEX to check on your zipcode.

Alaska/Canada Shipping

Alaska: There is an additional charge of $14.00

Canada: There is an additional charge of $25.00

Penalties

You will be charged an additional fee of $10.00 for all incorrect or incomplete addresses. "It's what they charge us!" PLEASE make sure you give us the correct information. Please arrange for someone to be home to accept deliveries otherwise the flowers or gifts will be left at the front door. We do not ship to P.O. Boxes, APO's, FPO's Hotels, Hospitals or ships. Call for details.

General Information

Flower production changes with the season and it will sometimes be necessary to make substitutions. Should this occur, you will always receive flowers of equal or greater value. Because of this, flowers are not always exactly as pictured. Tropical foliage is always included in your order.

We ask our customers to order early, especially at holidays.  "The earlier we receive your order, the better we can serve you."  Remember, each order is picked, packed, and shipped just for you.

100% GUARANTEED TO ARRIVE IN PERFECT CONDITION!

IslandTropicals.com respects the importance of each order and promises to professionally handle each order as it was our own. We guarantee that all the flowers, plants and leis we ship are of the highest quality and freshness or your money back. If for any reason you are not satisfied with our products or service, please call us and we will replace your order or refund your money with no questions asked. We also offer you a price protection guarantee!

Privacy Policy

IslandTropicals.com respects and is fully committed to preserve your privacy. Respect for your privacy is very important to IslandTropicals We will keep all information that you provide us "confidential". We will not sell or divulge any information to any outside or 3rd party. That's another promise we make to you!

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